Does Your Community Have A Gratitude Attitude?

Does Your Community Have A Gratitude Attitude?

My column from the week of February 22 in the Albert Lea Tribune and the Courier Sentinel. Can a negative attitude make or break a community? It is always interesting talking to people when they move to a new community. Does negativity itch, get scratched, become infected, and break open and spread to an entire [...]

Customer’s Have Role In Customer Service Too!

Column: Something About Nothing, by Julie Seedorf “The golden rule for every business man is this: ‘Put yourself in your customer’s place.’” — Orison Swett Marden I have written about customer service and how important it is in a business. Recently I have pondered what it means to be a customer. Maybe we need to change the Golden [...]